At the Ends of the World: Projects at Remote Locations

At the Ends of the World: Projects at Remote Locations. By Fabio Teixeira de Melo, PMP
PMI eNews, Nov 06, 2009

We have all heard that the world is getting smaller and smaller. However, some projects challenge that view: namely, those performed at remote locations.

For project management, a remote location is a place where:

Access to resources is more difficult; Both public and private sectors have less presence, or no presence at all; Local communities have little connection with the “civilized world.” Successfully executing a project at these locations requires a specific approach for some of the unique challenges you’ll face. Here are a few suggestions:

Logistics:
You should creatively explore what alternatives are available for supplying materials and consumables, and know the risk for each one. You have to consider natural factors, such as flood and dry seasons and their impact in site access, as well as frozen, blocked and / or dangerous access roads.

Consulting local communities is vital for gaining knowledge on alternatives, potential risks and contingency plans. Keep in mind that it is not only about bringing equipment in: it is about feeding and supporting your site team.

Communication:
Communication depends heavily on wireless phone and internet access. These options facilitate working at remote locations, but they do not always function properly. Between thunderstorms, heavy rain, energy shutdowns and frozen equipment, many things can go wrong.

Communicating through traditional, hard-copy mail is safe and reliable, but takes more time. Consider adding redundancy—exchanging data electronically but also sending hard copies through traditional mail—to the communications management plan, logistics plan and schedule. It can make the difference between taking advantage of wireless communication and suffering from the lack of it.

Local Community:
With very few exceptions, remote locations are inhabited, usually by poor and unassisted communities living in a subsistence economy. They often lack proper authorities, which is an invitation to the actions of drug producers, smugglers and others who interact with the local community. You should consider them as a part of it – in fact, sometimes they even act as the “local authority.”

Base your approach on the core values of respect and honesty. Show interest for the community and try to build trust without interfering in their relationship with potential outlaw groups. For those groups, try to negotiate your relationship in the basis of non-interference, but consider their presence in your risk management: it’s not unheard of for project managers to be kidnapped by local gangs or terror groups.

Social Responsibility:
Your project will probably impact the local community. Hiring its people is a good way to inject money to the local economy, but you have to be cautious as to how many people will be employed and what jobs they will take.

Resist the temptation to hire everybody, since they will have to continue to live after you demobilize. If you train them to work on your project—for example, to operate your bulldozers—when you finish they either will be unemployed or will have to leave the region in search for a job.

Instead, give them insight and training on how to improve and market what they currently produce for their living. Help them get more productive and organized. Your project will certainly bring them closer to “civilization,” and you should help them make that encounter more of an opportunity than a risk.

When you plan for a project at a remote location, don’t associate the challenge with logistics only. Remember that the communications and stakeholder management for these projects have particular requirements, which, if not properly performed, can be as harmful to your project as a natural disaster.

Fabio Teixeira de Melo, PMP, is a Site Manager working for Odebrecht, a Brazilian multinational construction company with projects in over 20 countries. An LI ’04 graduate with more than 15 years of experience in construction project planning and management, he was founder and first President of PMI Pernambuco – Brazil Chapter; participated in the elaboration of the Construction Extension to the PMBOK® Guide, served a 5-year term as DPC SIG Latin America Chair and contributed with articles for the SIG’s newsletter. You can contact him writing a comment to this post.