Rolf Degen summarizes (https://twitter.com/DegenRolf): "A great deal of the public outcry against fake news, echo chambers and polarization on social media is itself based on misinformation."
Review of Barbera, Pablo and Tucker, Joshua A. and Guess, Andrew and Vaccari, Cristian and Siegel, Alexandra and Sanovich, Sergey and Stukal, Denis and Nyhan, Brendan (2018) Social media, political polarization, and political disinformation: a review of the scientific literature. William + Flora Hewlett Foundation, California. http://eprints.lse.ac.uk/87402/
Abstract: The following report is intended to provide an overview of the current state of the literature on the relationship between social media; political polarization; and political “disinformation,” a term used to encompass a wide range of types of information about politics found online, including “fake news,” rumors, deliberately factually incorrect information, inadvertently factually incorrect information, politically slanted information, and “hyperpartisan” news. The review of the literature is provided in six separate sections, each of which can be read individually but that cumulatively are intended to provide an overview of what is known — and unknown — about the relationship between social media, political polarization, and disinformation. The report concludes by identifying key gaps in our understanding of these phenomena and the data that are needed to address them.
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The current conventional wisdom on the impact of misinformation is mostly based on journalistic reports documenting its spread during the 2016 election. Some of the earliest reporting on this topic was produced by Craig Silverman of Buzzfeed News. In a series of articles published around the time of the election, he demonstrated that engagement on Facebook was higher for fake content than for stories from major news outlets. Additional reporting by other outlets corroborated these initial findings (see e.g., Higgins et al. 2016; Rogers & Bromwich 2016; Timberg 2016). Overall, these reports paint a picture of the online news ecosystem in which misinformation and hyperpartisan stories are shared at rates comparable to news stories by mainstream media outlets, reaching millions of people.
This evidence has provided new fuel to the debate on the internet and social media as ideological echo chambers. The prevailing narrative is that online misinformation is amplified in partisan communities of like-minded individuals, where it goes unchallenged due to ranking algorithms that filter out any dissenting voice (see e.g., Pariser 2011; del Vicario et al. 2016). One of the leading proponents of this view is Cass Sunstein, who in his most recent book, #Republic, warns that balkanized online speech markets represent new threats to democracy because they are a breeding ground for informational cascades of “fake news” and conspiracy theories (Sunstein 2017). The outcome of this process, he argues, would be a society that is ill-informed and increasingly segregated and polarized along partisan lines, making political compromise increasingly unlikely.
However, the consensus in the scholarly literature is not as clear as these accounts would suggest. Boxell et al. (2017) show that, even if mass political polarization has grown in recent times, this increase has been largest among citizens least likely to use the internet and social media. Their results reveal that “the internet explains a small share of the recent growth in polarization” (p. 10612). Bakshy et al. (2015) and Barberá (N.d.) find that Facebook and Twitter users are exposed to a surprisingly high level of diverse views. Wojcieszak and Mutz (2009) provide similar evidence of frequent cross-cutting political exchanges in online discussion spaces. Survey data collected by the Pew Research Center (Duggan & Smith 2016) show that most users report being exposed to a variety of viewpoints on social media. Forty percent of social media users across different countries report being exposed to a diverse range of sources, according to data from 2017 Reuters Institute Digital News Report (Newman et al. 2017). Finally, regarding the spread of misinformation, Allcott and Gentzkow (2017) find that even if “fake news” stories were widely shared during the 2016 election, the average American saw, at most, several of them on social media.
Put together, this body of work challenges the conventional wisdom, but in many ways raises more questions than it answers. Even if average cross-cutting exposure is relatively high on average, there may be pockets of individuals who are indeed fully embedded in politically homogeneous communities, for whom online consumption of information could lead to increased extremism. Given the nearly universal presence of journalists on social media, messages shared on these platforms could have indirect effects even among the offline population. We also know little about the long-term consequences of online news consumption on political disaffection, civic knowledge, political participation, and social capital.
There is a clear need for further research addressing the questions above. In trying to structure the discussion of what is known and not yet known within this research agenda, it is useful to consider three potential mechanisms by which online consumption of political information could be impacting political processes: (1) changes in the volume of information being consumed, (2) the (diversity of) sources of such political content, and (3) how it is framed. The following sections discuss the effect of exposure to (mis)information online in key societal outcomes by focusing on how research on these three mechanisms helps resolve the tension between theory and empirics described above, and informs our knowledge of such broader questions.
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