Inferring Organizational Trust From the Presence of Women: The processes & practices of male-dominated organizational culture can leave a residue of mistrust, but viewing women in leadership is one beacon illuminating paths upward

My Fair Lady? Inferring Organizational Trust From the Mere Presence of Women in Leadership Roles. Mansi P. Joshi, Amanda B. Diekman. Personality and Social Psychology Bulletin, August 5, 2021. https://doi.org/10.1177/01461672211035957

Abstract: The history of male dominance in organizational hierarchy can leave a residue of mistrust in which women in particular do not expect fair treatment. The mere presence of a female leader relative to a male leader led perceivers to anticipate fairer treatment in that organization (Study 1) and greater projected salary and status (Study 2). This mere presence effect occurred uniquely through communal and not agentic affordances; these patterns emerged especially or only for women. Female leaders cued organizational trust in both male- and female-dominated industries (Study 3) and when they occupied different levels of the organizational hierarchy (Study 4). When information about organizational communal affordances is directly communicated, both female and male leaders signal trust (Study 5). The processes and practices of male-dominated organizational culture can leave a residue of mistrust, but viewing women in leadership is one beacon illuminating paths forward and upward.

Keywords: organizational trust, leadership, gender, communal affordances